Je77 Terms & Conditions — The Complete Guide for Members

These Terms & Conditions form a legal agreement between je77 (https://je77.im) and each member of this platform. By creating an account or using the platform, you are deemed to have automatically accepted these terms.

Je77 provides an online betting and gaming service for users in Bangladesh. To access this service, users must comply with all terms and conditions set out herein.

Je77 reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via email or through the platform. Continued use of the platform after any such changes constitutes acceptance of the updated terms.

To create an account with je77, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must be a real individual — accounts cannot be created by organizations or bots.
• All information provided at the time of registration must be accurate and truthful.
• Each individual is permitted to create one account only.

Identity Verification (KYC)

Je77 may verify a member's identity at any time. The following documents may be requested for withdrawals or large transactions:

• A copy of your National ID (NID) or passport.
• Name verification against the registered mobile banking account.
• In certain cases, selfie or video verification may be required.

Deposit Policy

• Minimum deposit amount: ৳ 100
• Maximum deposit limit: varies based on membership tier.
• Accepted methods: bKash, Nagad, Rocket, and approved bank transfers.
• Deposited funds are generally credited to your account instantly.
• Withdrawals must be made to the same account used for the deposit.

Withdrawal Rules

• Minimum Withdrawal Amount: ৳ 200
• Withdrawals are typically processed within 24 hours.
• Withdrawals for Diamond VIP members are processed within 1 hour.
• Withdrawals may be delayed if identity verification has not been completed.
• Additional verification may be required for your first withdrawal.

Je77 offers members a variety of bonuses and promotions, each with its own specific terms and conditions that members are required to follow.

General Bonus Terms

• Each bonus is subject to a specific Rollover and Duration terms and conditions apply.
• A 3x rollover requirement typically applies to the welcome bonus.
• If the rollover is not completed within 30 days of the bonus being credited, the bonus will be forfeited.
• Minimum odds requirements may apply to bets placed using bonus funds.
• Multiple bonuses cannot be active at the same time.
• The first withdrawal after claiming a bonus will be deducted from the bonus balance.

Cashback Special Terms

The weekly cashback bonus has no rollover requirement. To qualify, you must have a net loss in the previous week. Cashback is credited automatically to your account every Monday morning.

The following general rules apply to all Sports Bets, live bets, and casino games on je77.

Bet Acceptance & Cancellation

• Once a bet is confirmed, it generally cannot be cancelled.
• If a match or event is cancelled, the bet amount will be refunded.
• If a bet is accepted at incorrect odds due to a technical error, je77 reserves the right to void that bet.
• Any bets confirmed before a disconnection during live betting will remain valid.

Cash Out Policy

With je77's Cash Out feature, you can settle your bet before an event ends. The cash out value is determined by real-time odds and may be higher or lower than your original stake.

The following activities are strictly prohibited in order to maintain a fair environment on the je77 platform:

If a member is found to be engaged in any of the above activities, je77 may close the account and forfeit all balances without notice. Legal action may also be taken if necessary.

Je77 places the highest priority on protecting members' personal information. We collect and use data in accordance with the following policies:

• Members' personal information will never be sold to third parties.
• Information may be disclosed to authorities only when required by legal obligation.
• All data is secured with 256-bit SSL encryption.
• Members may request the deletion of their own data at any time.

For our full data protection policy, visit je77's Privacy Policy Page See.

Je77 believes betting should be a source of entertainment, not addiction. To support this, we provide the following responsible gaming tools:

Account Closed by Member

Any member may close their account at any time. If there is a remaining balance at the time of closure, a refund can be requested — however, any incomplete bonus balance will be forfeited.

Account Suspended or Closed by je77

Je77 may suspend or close an account for the following reasons:

• Violation of Terms & Conditions or participation in prohibited activities.
• Failure to complete identity verification or providing false information.
• Extended inactivity (more than 12 months).
• For legal or regulatory reasons.

Recovery Process

To recover an account closed by mistake, contact us at support@je77.im. You will receive a response within 48 hours.

Je77 reserves the right to modify, add to, or remove any part of these terms and conditions at any time. In the event of significant changes:

• Notifications will be sent to your registered email or mobile number.
• A notice of updated Terms & Conditions will be displayed upon logging into the platform.
• The date and summary of each change will be published on this page.

Contact

If you have any questions about these terms, please reach out to je77 through the following:

• Email: support@je77.im
• Live Chat: Available 24/7 on the platform
• Help Centre: je77.im/help-center